What information does puss888 collect?
When you register and use the puss888 platform, we collect several categories of information to ensure our services run smoothly and securely for all users in Malaysia.
Personal account information
This includes your full name, date of birth, email address, phone number, and identity information required for account verification (KYC). This information is necessary to ensure that every user is a legitimate individual who is at least 18 years of age.
Device and browser information
We automatically collect technical data when you access the platform, including device type, operating system, browser version, IP address, and access time. This data is used to identify technical issues and optimise the user experience across devices, including Android and iOS smartphones.
Payment and transaction information
All financial transactions on puss888 are conducted in Malaysian Ringgit (RM / MYR). We record deposit and withdrawal details including the payment method used, amount, date, and transaction status. Full bank account numbers and digital wallet credentials are never stored in their entirety on our systems and are processed exclusively through secure payment channels.
Platform usage data
We also record in-platform activity such as games played, active session duration, and general usage patterns. This data is used in aggregate to improve service quality and is not linked to any individual's identity in internal reports.
How is your information used?
- Creating and managing user accounts
- Processing deposits and withdrawals in MYR
- Verifying user identity through the KYC process
- Providing relevant customer support
- Detecting and preventing fraud or suspicious activity
- Complying with applicable legal and regulatory requirements
- Protecting the security of user accounts and funds
- Maintaining transaction records for audit purposes
- Analysing usage patterns to improve performance
- Improving the mobile user interface and experience
- Optimising platform speed and stability
- Sending account and transaction notifications
- Notifying users of policy or terms changes
- Responding to customer support enquiries
Cookie usage and session tracking
Puss888 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small files stored on your device when you visit our website.
We use several types of cookies: session cookies required for login and core platform functionality, preference cookies that store your language settings and display preferences, and analytics cookies that help us understand how users interact with the platform overall.
You can manage or delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect platform functionality, such as staying logged in or saving your preferences.
Data storage, security, and third-party sharing
Data retention period
Puss888 retains users' personal information for as long as their account remains active or as long as it is needed to provide our services. After an account is closed, certain information such as transaction records may be retained for a specified period to comply with applicable legal and regulatory requirements in Malaysia.
Data security measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include data encryption both in transit and at rest, industry-standard security protocols, and strict internal access controls.
Sharing information with third parties
Puss888 does not sell or rent users' personal information to third parties for marketing purposes. We may, however, share necessary information with authorised payment service providers to process MYR transactions, and with the relevant authorities where required under applicable Malaysian law. All third-party service providers involved are required to meet equivalent data security standards.
Your rights as a puss888 user
As a puss888 platform user, you have certain rights regarding your personal data, all of which we fully respect.
Right of access
You have the right to request a copy of the personal information we hold about you. This request can be submitted through our customer support channels and will be processed within a reasonable timeframe.
Right of rectification
If you find that any personal information we hold about you is inaccurate or outdated, you have the right to request a correction. Users can update basic details such as phone number and email address directly through the account settings on the platform.
Right to erasure
You may request to close your account and have your associated personal data deleted, subject to our legal obligations to retain certain records. Account closure requests should be submitted to the puss888 customer support team.
Policy updates and how to contact us
Privacy policy updates
Puss888 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. The latest version will always be available on this page with a clear update date. We encourage users to check back periodically.
How to contact the support team
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, please reach out to the puss888 team via our official email at [email protected]. We are committed to responding within a reasonable timeframe and to helping you understand and exercise your privacy rights.
For general enquiries about the platform, you may also refer to FAQ page our team, who can guide you on accounts, payments, and general platform usage.
Have more questions about your data privacy?
Contact the puss888 support team or visit our FAQ page for more information. New accounts can be registered for free in just a few minutes.